We’ve got your back
Legal support and Riders’ Rights
In case you need legal support, our partner law firm, Maurice Blackburn, will provide a consultation at no charge.
If you have a crash on your bike, an altercation with another party or just need help understanding your rights, our dedicated Riders’ Rights Officer is your first point of contact. You’ll receive information and support over the phone as well as help with cyclist insurance claims if needed.
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Here are the answers to your most common questions.
If your question isn’t in the list, please contact us via our website, on 1800 639 634 or via Facebook.
Yes. You are covered overseas for up to $50,000 for medical or repatriation expenses. Medical expenses means:
- Hospital accommodation and theatre fees
- Orthotics, splints and prosthesis
- Treatment given by a dentist or registered medical practitioner
- If given on the advice of a medical practitioner, treatment by a chiropractor, masseur, naturopath, osteopath or physiotherapist
You are covered for any ride or race that is run by Bicycle Network.
No, but all Bicycle Network members are covered on the day and receive heaps of great on-event benefits.
No, your bike isn’t covered by Bicycle Network insurance. You’re covered for personal injury and public liability.
- $150 for personal injury
- $1,000 for public liability
Compensation depends what you’re claiming for. Please see more on bike riding insurance for information on your coverage.
Call us on (03) 8376 8888 and book a time to speak with our dedicated Riders’ Rights Co-Ordinator. They’ll talk you through how to claim.
No, this is not covered. If your bike is stolen from your house it may be covered under you Home and Contents insurance.
Yes you can, if they’re at fault. You need to take pictures of your property damage. Although it’s hard to go without your bike, we recommend that you don’t get it fixed straight away.
Get in contact with us (03) 8376 8888 and we’ll talk you though the best way to go about this as it may differ depend on the situation. Just remember where possible at the time of the accident to get the driver’s details or person(s) involved details.