Great Vic Bike Ride

FAQs

Here are the answers to your most common Great Vic Bike Ride questions.

If your question isn’t in the list, please contact us via our website, our Facebook page or call us on 1800 639 634.

Contact US

Entry Information

How do I create an account in the new Bicycle Network online portal?

We’ve got a brand new event registration system and want to make your experience as smooth as possible! If it’s your first time visiting the new Bicycle Network online portal (live since October 2017) you can get started with three easy steps below:

  1. Set up your account by submitting your email (username) here
  2. You’ll receive an automated email with prompts to create a password
  3. Log into the Bicycle Network community here with your new username and password and you’ll be ready to enter any upcoming events from the new look online shop!
How do I assign tickets to riders?

To assign tickets to other riders please contact us

Can I change my ride option?

To change your ride option please contact us.

Can I transfer my ride entry?

To transfer your ride entry please contact us.

When will I receive my registration kit?

You’ll receive your registration kit when you arrive at the campsite on the first day of the ride. There will be no riding on arrival day, so arrive at any time. 

How can I pay my balance?

We know there’s lots of costs in life, so if you sign up during the earlybird period, you’ll have the option to pay a $200 deposit, and pay the rest later. Unless payment is made prior, the remainder amount of your ticket will be automatically deducted from the credit card or bank account you paid your deposit from on 30 August. If you need to change your payment details or you have any questions or concerns, please contact us.

Transport

How do I prepare my bike for the transport?

In order to make loading and unloading of bikes as easy and quick as possible we require you to remove the pedals off your bike and also twist your handle bars in line with your bike frame.

Where are the regional transport pick up locations?

Ballarat – Ballarat Train Station, Lydiard Street North

Bendigo – Lake Weeroona Park, Napier St (Across from Lake View Motel)

Albury – Albury Train Station

Wangaratta – Apex Park, Wangaratta

Geelong – City Central Station, Bus Point

Traralgon – South Side Central, Traralgon Station

How long do I need to be there before the bus?

Please be at the transport at least 30 minutes before it is departing.

When is the car park open?

The carpark will be open during designated times on Saturday 24 November, Thursday 29 November and Sunday 2 December. Carpark opening times will be released closer to the event.

Is there a long term carpark at Bright?

Unfortunately, there will only be one long term car park located in Benalla. However, transport will be available to get you to the start of the ride.

Can I travel with my bike on VLine services?

Bikes can be carried on V/Line trains unless there isn’t space for them to be stowed safely. To ensure the safety and comfort of all customers, V/Line Albury train services can only carry a small number of bikes. Coach services between Wangaratta and Bright and Wangaratta and Rutherglen can also only carry a small number of bicycles.

Please make alternate arrangements for the carriage of your bike when travelling to and from the Great Vic Bike Ride. Dedicated Great Vic coach services can be booked with your entry until Wednesday 31 October. Learn more about transport options here.

On the road

What kind of support is provided on the road?

The beauty of the Great Vic is that we’ve got your back when you’re on the road, with:

  • Water and toilets at all our designated rest areas
  • Lunch
  • Marshals and directional signage to help you along the route
  • SAG wagons to pick you up if something goes wrong
  • Traffic management and a dedicated marshal team to ensure safe riding conditions
  • Medical & mechanical support at rest areas and on the route
What type of bike can I ride?

The Great Victorian Bike Ride is completed on sealed roads and is better suited to a hybrid or road bike. However, we love all bikes, and you are encouraged to use the type of bike that you are most comfortable and familiar with.

E-bikes are welcome on the Great Victorian Bike Ride, subject to our policy.

Will I have to ride along unsealed roads?

The Great Vic rider route is planned along sealed roads. However, the route is subject to change due to a number of circumstances. Where possible, we will seek an alternate route that is sealed.

When does the route open?

The route opens at 6:30 am each morning and you must be gone from the campsite by 8:30 am at the latest.

Please note: On Sunday 25 November (Bright – Beechworth ride day) the route opening time will be strictly 6:30am – 7:30am.

Will I be riding on closed roads?

As the Great Vic is a ride and not a race, road closures are minimal. However, there are some changed traffic conditions in place across the route to ensure the safety of all road users. It’s important to note that normal road rules apply at all times during the event, even when riding on closed roads. 

Are there bins along on route?

There will be bins at all rest stops along the route. However you are responsible for disposing of your rubbish appropriately while out on the road. Ensure to keep any rubbish you create on the road and dispose of at rest and lunch sites. We need your help to ensure that we look after this spectacular part of the Victoria.

Do I need ambulance cover?

Please ensure you have the appropriate Ambulance cover for the ride. You may need to be treated and transported by ambulance if you have a serious injury or illness.

What happens if I am injured or become unwell whilst on the road?

The Great Vic is fully supported by a first aid contractor, who provide medical assistance on the route and at all campsites. If you are injured on the ride, please call Event Assistance. If you require an ambulance, please call 000 before phoning Event Assistance. For minor injuries, please see the first aid team located at all Rest Areas and campsites.

If you are transported to hospital as a result of your injuries or illness, and are discharged on the same day, Bicycle Network will arrange transportation to bring you back to the campsite. However, if you’re required to stay in hospital overnight and can no longer participate in the ride, you will have to organise your own transport home.

Bicycle Network can communicate with your emergency contact on your behalf and manage your luggage and bike at the campsite (The Hub) until it can be collected. Bicycle Network is not responsible for any costs associated with your retirement and departure from the ride. To ensure that these potential costs are covered, we recommend you consider travel insurance and/or signing up as a Bicycle Network member prior to the event.

At the campsite

What's provided at the campsite?

There’s really no campsite like a Great Vic campsite – it’s a pop-up town with everything you need, including:

  • Breakfast and dinner
  • A medical clinic
  • Daily live music and other entertainment
  • A ‘Main Street’ full of vendors, community groups and tourist information
  • Two licensed bars
  • Security
  • Mobile phone and e-bike charging station
  • The Hub Information Centre
  • Dishwashing and clothes washing stations
  • Free water refill stations
  • Luggage trucks to move your gear each day
Where will we be camping?

Campsites are typically located on recreation reserves including ovals and surrounding parkland. Campsites are regularly maintained by the local councils as they are used throughout the year by the local communities.

2018 campsites
  • Sat 24 Nov: Pioneer Park, Bright
  • Sun 25 Nov & Mon 26 Nov: Baarmutha Park, Beechworth
  • Tues 27 Nov: Tallangatta Showgrounds
  • Wed 28 Nov & Thurs 29 Nov: Rutherglen Showgrounds
  • Fri 30 Nov: Yarrawonga Showgrounds 
  • Sat 1 Dec: Glenrowan Rec Reserve 
Will there be pre-ride camping available on Friday night?

To give you the best Great Vic experience, we want to make sure the campsite is fully completed before you come on site, so from 2018 we will no longer be offering pre-ride camping. The campsite will officially open to riders on Saturday 24 November at 9.00am

How do I move my luggage from site to site each day?

We provide a luggage transfer service, which is included in your ticket. Each day, you’ll be required to load your luggage into our luggage trucks, and unload at the next site. Take note of your luggage truck number, so you don’t have to search through thousands of bags!

Each Great Vic rider is allocated 20kg of luggage. This can be either 1x 20kg bag or 2x 10kg bags. For the safety of all Great Vic team and attendees, baggage weight checks will be conducted on arrival to the event, and penalties will apply for overweight bags.

Can I charge my phone at the campsite?

ChargeSpot will be on site at every stop to keep you charged up. There is limited spots so pre-book your unlimited charging now and ensure you stay connected!

Is the campsite accessible?

Every Great Vic campsite is fully accessible and we have a disabled toilet / shower facility on site. However, please be advised that due to the nature of the sites we camp on, some sites may be uneven, or in wet conditions ground may be very soft. If you require special assistance and/or access to disabled facilities please nominate this on your registration form.

Can my family or friends drop me off and pick me up from the Great Vic start / finish sites?

Yes! absolutely. There will be a designated public pick up / drop off point for event participants at both the start and finish site.

What will I be eating on the Great Vic?

Breakfast, lunch and dinner are provided each day of the Great Vic (except breakfast Day 1, lunch Day 6 and lunch Day 9).

Our 2018 menu is now available

I have a specific dietary requirement. Can you cater for me?

On this year’s Great Vic, there are five meal options to choose from:

  • Standard
  • Vegetarian
  • Gluten-free
  • Gluten-free vegetarian
  • Vegan

Please ensure you select your meal preference upon registration (gluten-free options attract a $100 surcharge, vegan option attracts a $150 surcharge).

For help and guidance on choosing which menu is best for you please read our dietary and menu options sheet.

What if I have an existing medical condition?

If you currently take any medication or have any existing medical conditions, you must bring your own medication with you, and we strongly encourage that you check with your physician before the ride to make sure that you are well prepared.

If you have medication you wish the first aid team to carry please bring these to the Clinic BEFORE 8 am each day. Medication should be in a labelled waterproof bag e.g a Ziplock bag, please include your name, rider number and type of medication.

If you require a CPAP machine for sleep apnoea we recommend a battery powered unit (as continuous power during the night is unable to be provided), and our first aid team will transport it and charge the battery during the day.

CPAP machines MUST have WRITTEN INSTRUCTIONS about how to charge them. Please note CPAP units must be picked up again before 8.30 pm in the evening

Does the ride cater for riders with allergies?

If you have an allergy, it is your responsibility to bring any appropriate medication. Bicycle Network has taken reasonable measures to ensure the meals and foods are free of allergens, but cannot guarantee this.

In 2018, Great Victorian Bike Ride meals will be produced without the inclusion of peanuts and other tree nuts. However, whilst reasonable measures are taken to ensure meals don’t contain nuts, all meals are processed in a factory containing nuts and may contain traces of nuts.

All participants are responsible for their own health and wellbeing so bring your medication if you are affected by allergens.

What bike security is provided?

Whilst our campsites are monitored throughout each day and night by our security team, we are unable to provide secure bike parking for individual bikes, and as such, we encourage you to protect your bikes from being misplaced by chaining them to a fixed object within the campsite (fence post, etc.) or by locking multiple bikes together close to your tent.

What happens if I am injured or become unwell whilst at campsite?

The Great Victorian Bike Ride is fully supported by the EventAid Team, who provide medical assistance and support both on the route and at the campsites. If you are injured or become unwell at the campsite, please visit the EventAid clinic on site. If you are unable to visit the clinic, please call Event Assistance for further assistance. If you require an ambulance, please call 000 before phoning Event Assistance.

If your injury or illness prevents you from riding for three consecutive days, or if your illness is infectious, you will be asked to retire from the event, and if you are required to retire due to illness/injury, you will have to organise your own transport home (including for your bike and luggage). Bicycle Network can communicate with your emergency contact on your behalf and in some situations, can transport you to a nearby train station or regional centre (Please note: Transport cannot be guaranteed as it is subject to campsite location/circumstances).

Bicycle Network is not responsible for any costs associated with your retirement and departure from the ride. To ensure that these potential costs are covered, we recommend you consider travel insurance and/or signing up as a Bicycle Network member prior to the event.

Vendors

How do I get involved at the Great Vic Bike Ride?

Vendor Information

If you interested in attending the Great Victorian Bike Ride, more information can be found in our vendor information pack.

Application form

After the event

How do I collect lost property?

If you believe you’ve lost something, you can visit The Hub Information Centre during the ride. After the event, please call Bicycle Network on 03 8376 8888 the week following the event and report your item with a detailed description.

According to our policy, all items that are unhygienic are disposed of immediately after the event. All other items are retained for three weeks. After this time, we donate or dispose of all unclaimed items.

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