Great Vic Bike Ride

FAQs

Here are the answers to your most common Great Vic Bike Ride questions.

If your question isn’t in the list, please contact us via our website, our Facebook page or call us on 1800 639 634.

Contact US

Little Vic

What happens to the ride extras (transport, parking, charging, etc) I booked for the 9 day and 5 day rides?
Transport
The following transport options will no longer be available and will be refunded to riders.
  • Transport options from various locations to Rainbow on Sat 27 Nov
  • Transport options from Halls Gap to various locations on Wed 1 Dec & Thurs 2 Dec
  • Transport option from Great Western to Halls Gap on Sun 5 Dec

If your transport option is refunded and you wish to still travel with us to the Little Vic, this can be booked separately when accessing your Little Vic entry in Register Now.

Camping upgrades

All camping upgrades and charging will be automatically transferred to the Little Vic and have the difference refunded.

Device charging

All 3 day charging will be automatically transferred to Little Vic. 9 day and 5 day riders will have their charging refunded, and will need to repurchase device charging.

Parking

Riders who originally purchased a spot at the Halls Gap LTCP will be automatically transferred over to Great Western LTCP.

Entry Information

Is a COVID-19 vaccination required to partake in the event?

We’ll be adhering to government directions regarding the requirement of a COVID-19 double vaccination to partake in our events or to enter the event site. We’re currently awaiting advice from the VIC Government as to how customer vaccine status will be checked and we will keep you updated once this has been confirmed.

In some circumstances Bicycle Network may accept a medical exemption, however we will consider the safety of yourself and other attendees of the event when making this determination.

When can I book my ride extras?

Ride extras including, transport, camping upgrades and long-term car park passes will be available for purchase when standard entries open.

How can I pay my balance?

Balance payments are due Friday 19 November 2021.

1)   Log into your Register Now account (if you don’t have one, create one using the email you used for your ride ticket)
2)   Select ‘My Registration’ on the 2021 Great Vic Bike Ride
3)   Under the Financial Summary heading click on ‘add optional items’
4)   Select your balance payment, select ‘add item’ and go back to summary
5)   Select make payment to pay your outstanding balance and follow the on-screen steps to complete your payment
6)   You have completed your ticket and are ready to ride

How do I assign tickets to riders?

The opportunity to add additional tickets for family and friends in the one transaction is available towards the end of the ticket purchasing process. Once you reach the payment page, click ‘add another registration’ to include another ticket in the one transaction.

Can I transfer my ride entry?

To transfer your ride entry please contact us.

How do I enter / update my meal requirements?

You will be required to select your meal preference when purchasing your ticket.
If you need to update after you registered, log back into your register now account using the same email you used to sign up and edit your answer under the event questions heading.

When will I receive my registration kit?

You’ll receive your registration kit when you arrive at the campsite on the first day of the ride. There will be no riding on arrival day, so arrive at any time. 

Transport

How do I prepare my bike for transport?

In order to make loading and unloading of bikes as easy and quick as possible, please remove the pedals from your bike and twist your handlebars in line with your bike frame. If you don’t have the tools, team members will be around to give you a hand

We highly recommend using a bike box for transport. If you don’t have one you often can source one from you local bike shop. 

What do I do with my box when I arrive?

If you require your box to transport your bike at the end of the ride then you can leave it with Ballarat Rotary Club. For a small fee, they will take it from Rainbow to your end destination. 

Where can I find transport times and locations?

Take the hassle out of getting to the Great Vic and returning home. Our coach services will transport you, your bike and luggage and operate out of a range of regional areas. Find the full timetable here.

How long do I need to be there before the bus?

Please be at the coach departure point at least 30 minutes before the scheduled departure time. 

Can I travel with my bike on VLine services?

Bikes can be carried on V/Line trains unless there isn’t space for them to be stowed safely. To ensure the safety and comfort of all customers, V/Line train services can only carry a small number of bikes. 

We advise the use of our dedicated Great Vic coach services.

On the road

What kind of support is provided on the road?

The beauty of the Great Vic is that we’ve got your back when you’re on the road, with:

  • Water and toilets at all our designated rest areas
  • Lunch
  • Marshals and directional signage to help you along the route
  • SAG wagons to pick you up if something goes wrong
  • Traffic management and a dedicated marshal team to ensure safe riding conditions
  • Medical & mechanical support at rest areas and on the route
What type of bike can I ride?

The Great Vic Bike Ride is completed on sealed roads and is best suited to a hybrid or road bike. However, we love all bikes, and you are encouraged to use the type of bike that you are most comfortable and familiar with.

Ebikes are welcome on the Great Vic Bike Ride, subject to our policy.

Will I have to ride along unsealed roads?

The Great Vic is ridden on sealed roads. However, the route is subject to change due to a number of unforeseen circumstances. Where possible, we will seek an alternate route that is sealed.

When does the route open?

The riding route opens at 6:30am each morning and you must have left the campsite by 8:30am at the latest.

Will I be riding on closed roads?

Road closures are minimal at the Great Vic – however, there are some changed traffic conditions in place across the route. It’s important to note that normal road rules apply at all times during the event, even when riding on closed roads. 

Are there bins along the route?

The Great Vic takes us through some beautiful regions in Victoria. When on the route please keep any rubbish with you until you find an appropriate bin. There will be bins at all rest stops along the route.

Do I need ambulance cover?

Please ensure you have appropriate ambulance cover for the ride. You may need to be treated and transported by ambulance if you have a serious injury or illness.

What happens if I am injured or become unwell while on the ride?

The Great Vic is fully supported by a first aid team, who provide medical assistance on the route and at all campsites.

If you are injured on the ride, please call Event Assistance. If you require an ambulance, please call 000 before phoning Event Assistance. For minor injuries, please see the first aid team located at all rest areas and campsites.

If you are transported to hospital as a result of your injuries or illness and are discharged on the same day, we will arrange transportation to bring you back to the campsite. However, if you’re required to stay in hospital overnight and can no longer participate in the ride, you will have to organise your own transport home.

Bicycle Network can communicate with your emergency contact on your behalf and manage your luggage and bike until it can be collected.

Bicycle Network is not responsible for any costs associated with your retirement and departure from the ride. To ensure that these potential costs are covered, we recommend you consider travel insurance and/or signing up as a Bicycle Network member prior to the event.

At the campsite

What's provided at the campsite?

There’s really no campsite like a Great Vic campsite – it’s a pop-up town with everything you need, including:

  • Breakfast and dinner
  • A medical clinic
  • Daily live music and other entertainment
  • ‘Main Street’ full of vendors, community groups and tourist information
  • Two licensed bars
  • Security
  • Mobile phone and ebike charging station
  • The Hub Information Centre
  • Dishwashing and clothes washing stations
  • Free water refill stations
  • Luggage trucks to move your gear each day
Where will we be camping?

Campsites are typically located on recreation reserves including ovals and surrounding parkland. Campsites are regularly maintained by the local councils as they are used throughout the year by the local communities. Please respect the campsites so we can leave them as we found them.

Little Vic campsites
  • Thu 31 Mar – Private Land – Valley Drive (Halls Gap)
  • Fri 1 Apr – Dunkeld Racecourse
  • Sat 2 Apr – Private Land – Valley Drive (Halls Gap)
  • Sun 3 Apr – Great Western – Seppelts Cellar Door (Finish line only)
Will there be pre-ride camping available on Friday night before the event?

To give you the best Great Vic experience, we want to make sure the campsite is fully completed before you come on site, so no pre-ride camping is available. The campsite will officially open to riders on Thursday 31 March at 9:00am

How do I move my luggage from site to site each day?

We provide a luggage transfer service, which is included in your ticket. Each day, you’ll be required to take your luggage to our luggage trucks so it can be transported to the next site. Take note of your luggage truck number, so you can find your luggage at the next site.

Each Great Vic rider is allocated 20kg of luggage. We prefer if you can bring 2x 10kg max bags. For the safety of all Great Vic team and attendees, baggage weight checks will be conducted on arrival to the event, and penalties will apply for overweight bags.

Can I charge my phone at the campsite?

Yes, ChargeSpot will be available at each campsite. We ask that you pre-book your unlimited charging now and ensure you stay connected.

Is the campsite accessible?

Every Great Vic campsite is fully accessible and we have a disabled toilet and shower facility. However, please be advised that due to the nature of the sites we camp on, the ground may be uneven, or in wet conditions, may be very soft.

If you require special assistance and/or access to disabled facilities please let us know when you purchase your ticket.

Can my family or friends drop me off and pick me up from the Great Vic start / finish sites?

Absolutely. There will be a designated public pick up/drop off point for event participants at both the start and finish. Check out our guide on transport options here.

What will I be eating on the Great Vic?

Breakfast, lunch and dinner are provided each day of the Great Vic (except breakfast on 31 March and lunch on 3 April).

I have a specific dietary requirement. Can you cater for me?
On this year’s Great Vic, there are five meal options to choose from:
  • Standard
  • Vegetarian
  • Gluten-free
  • Gluten-free vegetarian
  • Vegan
  • Gluten-free vegan

Please ensure you select your meal preference when you register. 

What if I have an existing medical condition?

If you currently take medication or have an existing medical condition, you must bring your own medication with you, and we strongly encourage that you check with your physician before the ride to make sure that you are well prepared.

If you have medication you wish for the first aid team to carry, please bring these to the first aid area BEFORE 8:00am each day. Medication should be in a labelled waterproof bag. Please include your name, rider number and type of medication. Our first aid team can also carry medication that requires refrigeration.

If you require a CPAP machine for sleep apnea we recommend a battery powered unit (as continuous power during the night is unable to be provided), and our first aid team will transport it and charge the battery during the day.

CPAP machines must have written instructions about how to charge them. Please note CPAP units must be picked up again before 8:30pm each day.

Does the ride cater for riders with allergies?

If you have an allergy, it is your responsibility to bring any appropriate medication. Bicycle Network has takes reasonable measures to ensure meals and foods are free of allergens, but cannot guarantee this.

Great Vic Bike Ride meals are produced without the inclusion of peanuts and other tree nuts. However, whilst reasonable measures are taken to ensure meals don’t contain nuts, all meals are processed in a factory containing nuts and may contain traces of nuts.

All participants are responsible for their own health and wellbeing so bring your medication if you are affected by allergens.

What bike security is provided?

Whilst Great Vic campsites are monitored throughout each day and night by our security team, we are unable to provide secure bike parking for individual bikes, and as such, we encourage you to protect your bikes from being misplaced by chaining them to a fixed object within the campsite (fence post, etc.) or by locking multiple bikes together close to your tent.

After the event

How do I collect lost property?

If you believe you’ve lost something, you can visit our information centre, The Hub, during the ride. After the event, please call Bicycle Network on 03 8376 8888 and report your item with a detailed description.

According to our policy, all items that are unhygienic are disposed of immediately after the event. All other items are retained for three weeks. After this time, we donate or dispose of all unclaimed items.

Book your spot on the Little Vic for a long weekend in another world

Enter now