Riders can opt to collect their pack in the lead up to the event rather than pay for postage.

Rider pack collection will be run out of the Bicycle Network Melbourne office for two weeks before event day (Monday 24 September until Saturday 6 October).

The times and locations of the rider pack collection are listed below. 

Where: Bicycle Network Melbourne office, Level 4, 246 Bourke Street Melbourne 3000

When:

• Monday 24 September to Wednesday 3 October from 9am – 5pm (excluding Victorian Grand Final long-weekend from the Friday 28 September – Sunday 2 October) 
• Thursday 4 October from 9am – 7pm
• Friday 5 October from 9am – 5pm 
• Saturday 6 October from 10am – 2pm

To swap your jersey for the correct size, please bring your event jersey to Bicycle Network HQ (Level 4, 246 Bourke Street) from 24 Sep – 5 Oct. Sizes are subject to availability.

Where: Bicycle Network Melbourne office, Level 4, 246 Bourke Street Melbourne 3000

When:

• Monday 24 September to Wednesday 3 October from 9am – 5pm (excluding Victorian Grand Final long-weekend from the Friday 29 September – Sunday 1 October)
• Thursday 4 October to Friday 5 October from 9am – 6:30pm

In order to have your jersey / rider shirt exchanged, you must return it unworn with the original tags in place.

A bonus event jersey is included with all entries to United Energy Around the Bay before the early bird deadline (Friday 27 July). Please note, the bonus jersey offer is not available for kids under 12 taking advantage of the free ticket option.

If you don’t receive your pack in the mail by Monday 1 October, you will need to collect it in person from Bicycle Network’s Melbourne office. 

Rider pack collection will be run out of the Bicycle Network Melbourne office for two weeks before event day (Monday 24 September until Saturday 6 October).

Where: Level 4, 246 Bourke Street Melbourne 3000

When:

• Monday 24 September to Wednesday 3 October from 9am – 5pm (excluding Victorian Grand Final long-weekend from the Friday 28 September – Sunday 2 October) 
• Thursday 4 October from 9am – 7pm
• Friday 5 October from 9am – 5pm 
• Saturday 6 October from 10am – 2pm

We’ve got a brand new event registration system and want to make your experience as smooth as possible! If it’s your first time visiting the new Bicycle Network online portal (live since October 2018) you can get started with three easy steps below:

1. Set up your account by submitting your email (username) here
2. You’ll receive an automated email with prompts to create a password
3. Log into the Bicycle Network community here with your new username and password and you’ll be ready to enter any upcoming events from the new look online shop!

To transfer or change your ride entry please give us a call on 1800 639 634 or come by in person to kit collection during the times stated above. 

There are some costs associated with to your entry. 

Transfers:

There is a $30 event transfer fee. 

You can transfer to another rider or to the 2019 Around the Bay event. 

Upgrade/downgrade: 

• Downgrading ride to a shorter distance – riders will not receive a refund. 
• Upgrading ride to longer distance – riders will be required to pay the difference between prices. 

You want your ride to go as smoothly as possible, so check the weather forecast and prepare your gear the night before. You’ll need the following items to take part in the United Energy Around the Bay: