Bicycle Network

Crash Survey

Thanks for completing our survey

The information you’ve shared with us today is invaluable in the fight to improve cycling conditions for everyone.

What now? 

We hate that you’ve had a crash or near miss. We know that getting back on the bike isn’t always simple. It can sometimes be a confusing, frightening and even destablising experience—and that’s OK. 

We’re here to help

Below you’ll find some resources and actions that you can take to get yourself back on your bike and enjoying the ride.

Make a claim

When you’ve been involved in a crash and you or your property has been damaged, claiming those costs back is important. Get started below.

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Report poor or unsafe infrastructure

If your accident was caused by poor or unsafe infrastructure, we want to help you see it fixed. Here’s some resources to help make a change.

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Find an alternative route

It can be difficult to get back on the bike after a crash, let alone tackle the same route. Here are some resources to help plan a safer route.

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Improve your riding skills

Improving the way we navigate roads and paths and mix with pedestrian traffic can help avoid future crashes. Here are some helpful tips.

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Bouncing back from a crash

Whether your crash or near miss happened on the road, trail or track, often mental or emotional ‘injuries’ can be harder to overcome than physical ones. They can arouse new fears, making us overcautious.  

When considering your post-crash recovery, there’s some important things to remember that will help re-empower you: 

  • Don’t rush back – give yourself time to recover and ease yourself back in to riding
  • Be realistic about the physical and mental impact – if you’re confidence has taken a knock, acknowledge and address it.
  • Find ways to rebuild your confidence through smaller rides with trusted friends or take the time to sharpen some skills. 
  • Reflect and learn from the circumstances and situation
  • While it might be tough, try not to leave it too long before your next ride. Time tends to exaggerate any fear or anxiety you may have. 
  • If you’ve have a serious crash, listen to the advice of doctors and follow your rehab plan.

Finally, don’t beat yourself up – crashes happen to everyone, from the pros to everyday riders. 

If your mental and emotional barriers are more serious or complex, you may want to seek out help from an expert. 

Find an alternative route

After an accident, it can be difficult to face getting back on the bike at all, let alone tackling the same route. Fortunately, there are some tools to help you with planning safer routes.

Smart maps

Local councils provide up to date ‘Smart Travel’ maps which can be accessed via Vic Roads, or your relevant state roads authority.

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Melbourne bike commute

Improve your riding skills

Improving the way we navigate roads and paths and mix with pedestrian traffic can help to avoid crashes in the future, see below for some helpful tips and resources that will help you feel more confident on the road.

Ride with confidence

Know the rules and best ways to reduce your risks and ride with confidence.

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Top 5 mountain biking tips

Dual 24-hour mountain bike champion and Team Bicycle Network member Kate Kellet gives her top five tips for riding your mountain bike with confidence.

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Riding over tram tracks

We've got some tips to help you go over tram and light rail tracks without going over your handlebars.

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