lekoshe wrote:Garmin's service is notoriously abysmal and one of the main reasons to consider the alternatives.
Anyone tried a Bryton unit?
I'm using one (a Rider 50, the top one). I had a bug with the HR strap, firstly chewing through batteries, then after following the distributor's suggestion of rinsing the strap, minus the sensor, to flush any salt out that could be shorting the contacts, it died completely. A new strap was sent & it's been fine. I also had a bug with one of the software updates not displaying lap information. An email to the distributor, which was then forwarded to Bryton HQ seems to have had that bug resolved too.
The Bryton interface possibly isn't quite as user-friendly as Garmin's when you're just starting with the thing, especially when it comes to setting lap points, but once you know your way around it it's not that hard to use.
NOTE: The shop I work in sells both Bryton and Garmin units (although Garmin is on;ly a recent addition).