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FAQs

General Information

When is the ride?
Sunday 19 October 2014

Where is the start?
All rides start and finish at Alexandra Gardens in Melbourne (except the 100km Sorrento ride, which starts in Sorrento and the SCODY 135km which starts in Geelong).

Where is parking near the start of the ride?

We have created a suggested public parking map which highlights nearby public parking. Please note these are all privately run car parks and are all subject to their own terms of entry.

What are the ride options?
The distances are 20km, 50km, 100km, 135km, 210km and 250km.

How can I enter?
Entries are take on the Bicycle Network website and via phone. Bicycle Network members can enter online from Monday 7 April and the general public can enter on Monday 14 April.

Rider Kits & In-person entries

Details on where and when riders can collect their rider kits or enter in-person is below:

City Square (Crn Collins & Swanston St), Melbourne

  • 13 - 16 October 2014: 7:30am - 4:30pm

Bupa Around the Bay Festival, Alexandra Gardens, Melbourne

  • Friday 17 October: 12:00pm - 7:00pm
  • Saturday 18 October: 10:00am - 5:00pm
  • Sunday 19 October: 4:30am - 8:00am

Option to have kit posted to you

Riders can select to have their rider kit mailed to them for an additional cost of $12. However, they need to enter and select the mail option in their ride preferences by 5pm AEST Friday 29 August 2014. After this date, no packs can be mailed out, they will need to be collected at the times listed above. For those who do purchase postage of kits, the kit will be mailed on 30 September 2014.

What's in the rider kit?

Included in your rider kit is:

  • Your event jersey/rider shirt
  • Ride guide
  • Rider number plate (for event timing)
  • Wrist band (indicating start wave and lunch)
  • Cable ties to attach your number plate to your bike
  • Sponsor collateral

All riders must correctly attach their number plate and wrist band.

The wrist band is essential for lunch collection/snacks and identifying start waves.

Please do not wrap your number plate around your head stem as the timing chip will not work.

Event Jersey/Rider Shirt

Policy

It is compulsory for all riders participating in Bupa Around the Bay 2014 to wear the complementary jersey or rider shirt they receive with their entry. 

For those riders who are part of a corporate team of 20 or more riders – you have the option of independently organising and paying to have your team name printed on the back of the jersey or alternatively to wear your team kit, which must be approved by Bicycle Network prior to the event.

Exchanges

In order to have your jersey / rider shirt exchanged, you must return your jersey to Bicycle Network unworn with the original tags in place.
You have a couple of options in order to exchange your jersey. *Limited sizes available.

  1. Send us your original jersey along with a self-addressed, postage paid large envelope or satchel (Approx $5 postage) and we will return a replacement jersey to you. Please note to us the new size you are requiring.
  2. You can come into the Bicycle Network office, which is on level 4, 246 Bourke St, Melbourne. The Jersey's will be available to those who purchased postage and received their jersey from 22 September - Friday 10 October.
  3. Bring your jersey to the Bicycle Network container at City Square: 13 - 16 October 2014: 7.30am - 4.30pm
  4. Bring your jersey to the Bicycle Network marquee at the Bupa Around the Bay Festival on:
  • Friday 17 October: 12:00pm - 7pm
  • Saturday 18 October: 10am - 5pm
  • Sunday 19 October: 4:30am - 8am

Valet Service

There is an optional valet service for all riders passing through either Sorrento or Queenscliff. This service costs $20 and must be paid for in advance.

Riders with valet service will receive an A4 sized plastic satchel that they can use to carry items they may want when they arrive at the rest stop stop. This may include a fresh kit, extra nutrition or spare tubes. Riders with valet will also receive a second satchel to return anything back to the finish. Previous riders have used this return service to transport spare tubes they don't need or warm layers. The return satchel will be available for pick-up at the finish site.

Where do I collect my rider valet satchels?

Rider valet satchels can be collected from the Bicycle Network marquee at the Bupa Around the Bay Festival on either:

  • Friday 17 October: 12 - 7pm
  • Saturday 18 October: 10am - 5pm

How do I drop off my valet satchel?

Valet satchels must be returned to the Bicycle Network marquee at the Bupa Around the Bay Festival by Saturday 18 October at 5pm. At this time the valet items will be transported to their destination.

How do I collect my returned valet items after I finish?

After the ride on Sunday 19 October, valet satchels be available from the bag drop area at the Bupa Around the Bay Festival in Alexandra Gardens, Melbourne. Please note that there may be a period of time between when riders finish and the valet bags becoming available.

Start line procedure

When do I start from?

Excluding the 250km, 210km anti-clockwise riders, all other ride distances start on Alexandra Avenue. See the ride guide for a map of the start location.

The 250km and 210km anti-clockwise riders only will depart from Linlithgow Avenue, Melbourne. See the ride guide for a map of the start location.

What time do I start?

Each ride distance will depart in waves according to allocated average speed groups. When you arrive at the start line, please assemble in the zone which displays your nominated speed as indicated on your wrist band.

All recumbent, hand powered and non-standard bicycles must assemble at the rear of the starting area.

Below are the first wave departure times:

  • 20km - 9:00am
  • 50km - 8:15am
  • 100km Sorrento to Melbourne - 8:00am
  • 100km Frankston-return - 7:30am
  • 135km Geelong start - 6:00am
  • 210km Clockwise - 6:00am
  • 210km Anti-clockwise - 5:30am
  • 210km Sorrento return - 6:00am
  • 210 Queensclife return - 6:00am
  • 250km Anti-clockwise - 5:30am

Training and preparation

How do I get ready to take on my chosen ride option?

This year all of the training nutrition mechanical and other plans for getting ready can be found in the "Bupa Training Zone"

Are there training rides this year?

Yes, and they are open to all rider who are registered or thinking of registering for the ride, more information is in the Bupa Training Zone.

Where can I see a copy of past Bupa Around the Bay enews?

All enews are available on our website within the Latest News section of the website.

 

Entry information
 

Is there a portion of the entry fee that goes to The Smith Family?
No, your entry fee supports Bicycle Network in improving the conditions for all bike riders. To support The Smith Family help disadvantaged Australian children to realise their potential through education you need to fundraise.

Is there a minimum age to participate?
Yes. For the 210km and 250km distances, riders must be aged 15yrs or older on the day of the ride. For the 50km and 100km distances, riders must be aged 12yrs* or older on the day of the ride. For the 20km Family Ride, all ages can participate. *Riders aged 12 -15yrs, must be accompanied on the ride by a entered rider over the age of 18yrs.

When is entry complete?
Entry is complete when all required information is filled in and payment has been processed.

What if I don’t complete payment when I enter?
Your place will not be confirmed until payment is received and personal information is complete.

Can I change my ride option?

Riders can change their ride options up until 5pm Friday 26 September. After that time, no further changes are allowed, this includes changes to:

  • Transport to the start - either to Geelong or Sorrento
  • Ride transfers
  • Rider valet
  • Ride option changes (Jersey sizes, Meal preference, average speed, etc.)
  • Additional ride merchandise purchases

Can I transfer my ride entry?

Yes, you can transfer your entry via the online entry system up until 5pm Friday 26 September 2014. After this date transfers will only be permitted (places pending) in-person at City Square 13-16 October or 17-18 October at the Bupa Around the Bay Festival. All in-person transfers will incur a $10 administration fee.

How do I assign tickets to riders?

Follow this how-to guide, which will take you through the steps to assign ride tickets to riders.

How do I enter / update my preferences (jersey size, average speed, meal)?

Follow this how-to guide, which will take you through the steps to update your ride preferences.

 

How does my ride get timed?
All riders will have a timing tag attached to the back of their rider number plate. This will record rider times crossing the start line, the ferry points and the finish to give an accurate active riding time. If riders do not cross the start or finish mat they will not receive a time. All times will be available by 5pm Monday 20 October.

 

Food

What food is included in entry?
The following rides include lunch and a snack.

  • 250km
  • 210km
  • 135km
  • 100km

Please note that the lunch is not intended to provide full nutrition for these ride distances. Riders are expected to adequately cater for their nutritional requirements while undertaking their chosen ride distance. For a guide please see the nutrition and training page.

Menu

There will be three lunch options available: meat, vegetarian and gluten free. The actual menu will be announced closer to the event.

If you are participating in the 20km Family Ride or Bupa 50km ride you will receive a chocolate bar snack.

Where do l collect my food on the ride?

  • 250km - Queenscliff
  • 210km - Clockwise riders collect at Sorrento and anti-clockwise riders collect at Queenscliff
  • 135km - Mordialloc
  • 100km - Alexandra Gardens (after finishing)
  • Bupa 50km - Alexandra Gardens (after finishing)
  • 20km Family Ride - Alexandra Gardens (after finishing)


What happens at the end of the ride?
After riders have completed their personal challenge, they can enjoy the Bupa Around the Bay Festival including live entertainment, public bar, food vendors, and the not to be missed, GoBike Expo.

What transport options are available on the day of the ride?

Please visit our Ride Services page for more information on transport options.

 

Ride Direction

Which direction does the 250km ride go?
Anti-clockwise, via Queenscliff first.

I want to ride to Queenscliff first - which ride option do I choose?
Choose the 210km Anti-clockwise or 250km.

I want to ride to Sorrento first - which ride option do I choose?
Choose the 210km Clockwise.

I want to ride to Queenscliff and back to Melbourne and not go on the ferry - which ride option do I choose?
Choose the 210km Queenscliff return.

I want to ride to Sorrento and back to Melbourne and not go on the ferry- which ride option do I choose?
Choose the 210km Sorrento return.

Which way does the Geelong ride go?

The Scody 135km ride starts in Geelong then heads anti-clockwise to Queenscliff, crossing the bay on the ferry then riding from Sorrento to Alexandra Gardens.

 

Merchandise

Can I pay for my merchandise and my ride entry fee together?
Yes, riders can select merchandise and pay online for their entry at the same time.

Can I get my merchandise delivered?
Order your Bupa Around the Bay merchandise online before 5pm this Sunday 14 September and have it delivered to your door. All merchandise purchased after this date will have to be collected on event.

What is the last day I can purchase merchandise online?
Merchandise is on sale online until 5pm 26 September 2014. After this date, merchandise items will be available to purchase in-person at the Bupa Around the Bay Festival.

Can I buy merchandise even if I am not registering as a rider?

Yes, Bupa Around the Bay 2014 merchandise is available in the online shop of the Bicycle Network website.

What credit cards are accepted for payment?
Visa and Mastercard. Amex and Diners are not accepted.

 

Terms and Conditions

Terms and conditions for the ride are available here.

Terms and conditions for the Bupa Around the Bay - Garmin Edge 810 competition are available here