FAQs

If your question isn't in the list below, please contact us via our website, on 1800 639 634 or via Facebook. Click on these links to find out more.

General Info - When is the ride? Where's the start? Where do I park? Tips on catching public transport
Ride directions - Where does each ride go?
Entry Information - Minimum age, cost, and changing/transferring your entry
My Pack - How do I collect my event pack? Do I get timed? How do I choose jersey size?
Valet ServiceDoes this apply to me? What's the process?
Start/Finish procedure - Where and when do I start? What's at the end?
Training and preparation - Are there training rides?
Previous  ride - What happened to the 210km Clockwise and 210km Queenscliff rides?
Food - What food is included? Where do I collect it?
Ferry Process - How does the ferry process work?
Terms and Conditions - View the Terms and Conditions of the event
 

General Information

When is the ride?
Sunday 8 October 2017

Where is the start?
All ride options start and finish at Alexandra Gardens in Melbourne (except the 100km Sorrento ride, which starts in Sorrento and the 135km which starts in Geelong).

Where is parking near the start of the ride?

We have created a suggested public parking map which highlights public parking close to Alexandra Gardens. Please note these are all privately run car parks and are all subject to their own terms of entry.

What are the ride options?
The distances are 25km, 50km, 100km, 135km, 160km, 210km and 250km.

Tips on catching public transport
Catching public transport to the start line of the event is great alternative to the event. The time table to public transport options can be found here. Don't forget your MYKI card to be able to use public transport as an option.

Ride Directions

Which direction does the 250km ride go?
Anti-clockwise, via Queenscliff first.

I want to ride to Queenscliff first - which ride option do I choose?
Choose the 210km Anti-clockwise or 250km.

I want to ride to Sorrento and back to Melbourne and not go on the ferry- which ride option do I choose?
Choose the 210km Sorrento return.

Which way does the Geelong ride go?

The 135km ride starts in Geelong then heads anti-clockwise to Queenscliff, crossing the bay on the ferry then riding from Sorrento to Alexandra Gardens.

What is the 160km ride option?

It is a Rosebud return ride. Taking in the beautiful scenery of the Mornington Peninsula, this ride option is a great step for anyone who has previously tackled the 100km option, or just a new ride to enjoy.
 

Entry information

How can I enter?
You can enter via the Bicycle Network website and via phone. 

Is there a portion of the entry fee that goes to The Smith Family?
No, your entry fee supports Bicycle Network in improving the conditions for all bike riders. To support The Smith Family help disadvantaged Australian children to realise their potential through education you need to fundraise.

Is there a minimum age to participate?
Yes. For the 135km, 160km, 210km and 250km distances, riders must be aged 15yrs or older on the day of the ride. For the 50km and 100km distances, riders must be aged 12yrs* or older on the day of the ride. *Riders aged 12-15yrs must be accompanied on the ride by a participant over the age of 18yrs.

When is entry complete?
Entry is complete when all required information is filled in and payment has been processed.

What if I don’t complete payment when I enter?
Your place will not be confirmed until payment is received and personal information is complete.

Can I change my ride option?

After Sunday 17 September 2017, no further changes are allowed online to your ride option or ride preferences including transport, ride transfers, valet, jersey size, meal preference or average speed. 

In order to change your ride option, please come down to the troubleshooting desk at Alexandra Gardens from Friday 6 October – Sunday 8 October with your rider kit if it has been posted out to you. 

There is an additional $10 admin fee associated with issuing a new rider kit.

Can I transfer my ride entry?

After Sunday 17 September 2017 you will not be able to transfer ride entries online. 

Please come down to the troubleshooting desk at Alexandra Gardens from Friday 6 October – Sunday 8 October with the original rider kit (if posted) and a transfer will be organised for you. There is an additional $10 admin fee associated with issuing a new rider kit.

How do I assign tickets to riders?

Follow this how-to guide, which will take you through the steps to assign ride tickets to riders.

How do I enter / update my preferences (average speed, meal)?

After Sunday 17 September 2017 you can no longer update your preferences. Please visit the troubleshooting desk at Alexandra Gardens from 6-8 October.  

What transport options are available on the day of the ride?

Please visit our Rider Services page for more information on transport options.

Pack collection

Riders who do not purchase postage will need to collect their rider pack before event day. 

In 2017 first for the first time, pack collection will be run out of the Bicycle Network Melbourne office for two weeks before event day. 

Starting on Monday 25 September until Friday 6 October, before moving down to Alexandra Gardens for the Saturday. 

There will be a couple of special Members Only pack collection days / nights, another great reason to become and Bicycle Network Member. 

Exact times time to be confirmed by Tuesday 1 August. Check the website and your monthly Enews for details. 

All packs must be collected before your event. 

Option to have kit posted to you

If you paid for postage before August 25, you can expect to receive your rider pack in the mail from the 14 September. Please be patient – all kits will be posted by Monday 25 September.

Not sure if you paid for postage? Log into your profile and go to My Activities. Select Around the Bay and check out your preferences.

Can I collect a rider pack on behalf of someone else?

Yes - please ensure that you have the rider ID and full name of the person that you’re collecting the rider kit for. 

What's in the rider pack?

Included in your rider pack is:

  • Your event jersey/rider shirt (early bird only)
  • Ride guide
  • Rider number plate (for event timing)
  • Wrist band (indicating start wave and lunch)
  • Cable ties to attach your number plate to your bike
  • Sponsor collateral

All riders must correctly attach their number plate and wrist band.

The wrist band is essential for lunch collection/snacks and identifying start waves.

Please do not wrap your number plate around your head stem as the timing chip will not work.

How does my ride get timed?

All riders will have a timing tag attached to the back of their rider number plate. This will record rider times crossing the start line, the ferry points and the finish to give an accurate active riding time. If riders do not cross the start or finish mat they will not receive a time. All times will be available by 5pm Monday 16 October.
 

Event jersey

Selecting your jersey size

All riders who purchase an event ticket before early bird receive an official event jersey (excluding free kids). 

To help with postage and pack collection, it is important to make sure you have selected a size for your jersey. Please following the below instructions and don't forget to check the size chart. 

To select or update your early bird jersey please follow the steps below. 

  • Visit the Bicycle Network website and LOGIN
  • If you have forgotten your LOGIN please send us an email
  • Go to 'My Activities'
  • Around the Bay 2017
  • Select Ride Entries - Edit
  • Select Jersey - make your selection
  • Click Save
  • Don't forget to allocate any tickets you've purchased for friends and family and get them to enter their jersey size too


Sizing

Jersey exchanges

To swap your jersey for the correct size, please bring your event jersey to Alexandra Gardens from the 7 - 8 October during the following times. Sizes are subject to availability.  

In order to have your jersey / rider shirt exchanged, you must return it unworn with the original tags in place.

Alexandra Gardens

Date

 

Saturday 7 October

Sunday 8 October

Time

 

10am - 5pm

4.30am - 8am

 

Valet Service

There is an optional valet service for all riders passing through either Sorrento or Queenscliff. This service costs $20 and must be paid for in advance.

Riders with valet service will receive an A4 sized plastic satchel that they can use to carry items they may want when they arrive at the rest stop stop. This may include a fresh kit, extra nutrition or spare tubes. Riders with valet will also receive a second satchel to return anything back to the finish. Previous riders have used this return service to transport spare tubes they don't need or warm layers. The return satchel will be available for pick-up at the finish site.

Where do I collect my rider valet satchels?

Rider valet satchels can be collected from the Bicycle Network marquee at the Around the Bay Festival

How do I drop off my valet satchel?

Valet satchels must be returned to the Bicycle Network marquee at the Around the Bay Festival by Saturday 7 October at 5pm. At this time the valet items will be transported to their destination.

How do I collect my returned valet items after I finish?

After the ride on Sunday 8 October, valet satchels be available from the bag drop area from 3:30pm at the Around the Bay Festival in Alexandra Gardens, Melbourne. Please note that there may be a period of time between when riders finish and the valet bags becoming available.

 

Start and Finish procedures

Where do I start from?

All ride options start and finish at Alexandra Gardens in Melbourne (except the 100km Sorrento ride, which starts in Sorrento and the 135km which starts in Geelong).

What time do I start?

Head to the Route options page for all starting times. Each ride distance will depart in waves according to allocated average speed groups. When you arrive at the start line, please assemble in the zone which displays your nominated speed as indicated on your wrist band.

All recumbent, hand powered and non-standard bicycles must assemble at the rear of the starting area.

What happens at the end of the ride?
After riders have completed their personal challenge, they can enjoy the Around the Bay Village including live entertainment, public bar, food vendors are the not to be missed.

 

Training and preparation

How do I get ready to take on my chosen ride option?

This year all of the training nutrition mechanical and other plans for getting ready can be found in the Training Tips.

Are there training rides this year?

Yes, and they are open to all rider who are registered or thinking of registering for the ride, more information is in the Training Tips.

Where can I see the latest Around the Bay enews?

We'll keep you up to date with all event updates on our news page.

 

What happened to the 210km Clockwise and 210km Queenscliff rides?

The number of riders entering these two ride options has significantly decreased over the years, and sat at an all-time low for Around the Bay 2015.

By removing these two ride options, Bicycle Network were able to place additional resources and efforts into improving other areas of the event – which now includes a 160 km ride option, launched for the first time in 2016.

We would encourage anyone who has entered these 210km ride options in the past to take the opportunity to ride the iconic 210 km Anti Clockwise or 210 km Sorrento Return ride option. Or why not challenge yourself and give the 250km a crack?

 

Food

What food is included in entry?
The following rides include lunch and a snack.

  • 250km
  • 210km
  • 160km
  • 135km
  • 100km

Please note that the lunch is not intended to provide full nutrition for these ride distances. Riders are expected to adequately cater for their nutritional requirements while undertaking their chosen ride distance.

Menu

There will be three lunch options available: meat, vegetarian and gluten free. 

If you are participating in the 20km or 50km ride you will receive a snack at Alexandra Gardens upon finishing. 

Where do l collect my food on the ride?

  • 250km - Queenscliff
  • 210km Anti-Clockwise - Queenscliff
  • 210km Sorrento Return - Sorrento
  • 160km - Frankston
  • 135km - Mordialloc
  • 100km - Alexandra Gardens (after finishing)
  • 50km - Alexandra Gardens (after finishing)

 

Ferry Process

Are you participating in the 135km, 210 Anti, or 250km ride distances?

If so, please make yourself familiar with the ferry loading process.


FOLLOW THESE DIRECTIONS TO HELP US MINIMISE WAITING TIMES:

1. You must collect your Ferry Sticker from the ferry allocation area. No sticker, no ferry boarding. Different colours co-ordinate with different departure times.

2. Listen for updates over the public address system "Riders with a blue sticker, please make your way to the ferry loading area"

3. Promptly move to the standby area / ferry loading area

4. If you miss boarding the ferry when your sticker colour is announced, you will not simply be able to board the next ferry. Priority will be given to riders whose sticker colour coordinates with the departure time.
Please follow instructions from the Around the Bay volunteers at the standby area if you miss your ferry.

5. We estimate only 20-80 standby riders will be able to board each ferry after the allocated riders have boarded.

What are the ferry times? 

Around the Bay ferries will run from 7am–1pm. All riders must have their ticket on them and be ready to load the ferry 15 minutes before the departure time. 

Ferry times:

Terms and Conditions

Updated sections as of 22 March 2017:

  • Entry Requirements
  • Age Requirements
  • Mode of Transport
  • Exclusive Promotional Offer

To view and download the full events terms and conditions, click here.