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Member recovers damages after dooring incident

Bicycle Network Victoria was able to assist Mel, a member, in recovering damages after she was car doored

"I recently contacted Bicycle Network Victoria about getting information about pursuing an insurance claim against a driver who doored my bike and wrote it off. After about 5 weeks the driver still hadn't provided the right details to his insurance company to allow the claim to be raised by me. The guy I talked to at Bicycle Network Victoria was very helpful and sent out details about how to write a letter of demand. I'm grateful that Bicycle Network Victoria provides legal assistance to riders in this situation as I feel that including a sentence about this in the letter of demand was really helpful. Once I delivered the letter to the car driver I got action within one day! The claim has now been paid in full and I've just ordered a new bike and hope to be back on the road this weekend. Thanks for this service you provide!"

- Mel, Bicycle Network Victoria member